Process
How we
work.
Simple, transparent and focused on what the business actually needs. We understand the problem first, agree on the plan, then get to work.
book a consultationSteps
Our four step discovery
From the first conversation through to implementation and ongoing improvement,
the process stays clear and easy to follow.
Discovery
We start with a conversation about your business, your customers, what you are doing now, the challenges you are facing and where you want to go. We need to understand the problem before recommending anything.
Proposal
We look at the information behind the problem, including your market, customers, competitors, data and current activity. We then set out what we recommend, what it will cost and what we are trying to achieve. Solid research
Work
Once we agree on the plan, we get to work. That could involve strategy, websites, marketing, advertising, content, research, data, AI or a combination of them.
Improve
We look at the results, measure what the data tells us and what needs to change. We keep what works, improve what can work better and focus resources where they can have the greatest impact.
We do
Full marketing toolkit
Different businesses need different things. We use the services that make sense for the problem rather than trying to fit every client into the same package.
AI is a tool and people still make the decisions.
We use AI for research, analysis, efficiency and implementation where it can genuinely improve the work. We also help businesses identify where AI can save time, improve processes or support better decisions.
AI is a tool. People still make the decisions.
Investment
Bespoke pricing
Every business is different. The problem, scope and resources required determine what we recommend and what it costs. We work on one-off projects, monthly subscriptions and longer-term partnerships. Our pricing page gives you realistic starting points before you contact us.